Privacy Policy
Last updated: July 8, 2025
SmishAlert LLC ("SmishAlert", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website (www.smishalert.ai), and related services (collectively, the "Services").
1. Information We Collect
a. Personal Information You Provide
We may collect the following when you use our Services:
- Name, company, email address, phone number
- Account credentials (if applicable)
- Payment details for subscriptions
b. Automatically Collected Information
We automatically collect:
- IP address, device model, OS version, browser type
- App usage data, timestamps, clickstream
- Diagnostic and crash data (via Firebase and similar tools)
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can disable cookies via your browser settings.
2. How We Use Your Information
We use your data to:
- Provide, maintain, and improve the app and website
- Deliver threat analysis results and alerts
- Process payments and manage subscriptions
- Authenticate users and personalize content
- Communicate with you, including support and updates
- Ensure security, prevent fraud, and comply with legal obligations
3. Integration with Google APIs
We use Google APIs (e.g., Gmail API via OAuth) only to analyze messages for threat detection.
- Data is used in real-time, not stored.
- We do not use this data to build user profiles or train AI models.
- We comply with the Google API Services User Data Policy, including the Limited Use requirements.
4. Sharing Your Information
We do not sell your personal data. We only share it with:
- Trusted third-party service providers (e.g., Firebase, Stripe, Google Cloud)
- Law enforcement or regulators if legally required
- Successor entities in case of acquisition or merger
All providers are contractually obligated to protect your data and use it only as necessary.
5. Data Retention and Deletion
We retain your personal data only as long as needed:
- Active users: retained while your account is in use
- Inactive users: deleted after 12 months of inactivity
- Legal exceptions: certain data may be retained to comply with regulations
You may request deletion of your data or account at any time by emailing: support@smishalert.ai
6. Account Deletion
You may delete your account and associated data by:
- In-App: Go to Settings → Delete Account
- Email: Send a request to support@smishalert.ai
We will verify and process your request within 10 business days.
7. Data Security
We implement industry-standard security practices:
- Data encrypted in transit (TLS) and at rest (AES-256)
- Access restricted to authorized personnel
- Regular monitoring and vulnerability assessments
Despite these measures, no system is 100% secure.
8. Your Choices
- Update your info: Contact support@smishalert.ai
- Marketing opt-out: Click "unsubscribe" in any email
- Cookies: Adjust preferences in your browser settings
- Revoke Google API access: Use Google Security Settings
9. Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal data from children. If we learn we have done so, we will delete it promptly.
10. Changes to This Policy
We may update this policy occasionally. We'll notify you of significant changes via email or app notification. Continued use after changes indicates acceptance.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at: